Zelle Fraud

A fraud at Zelle refers to an unauthorized transaction. In case one or more payments are made from your bank account using Zelle or from your Zelle account and you weren’t involved, immediately report to your financial institution or connect with Zelle. This may have happened because someone gained unauthorized access to your account resulting in loss of financial assets from your bank account.

How to Prevent Fraud?

Zelle ensures the safety of your account and assets by not compromising on the security level at any step. Apart from this, there are a few measures that you can take to ensure safety at your end. These are:

1- Your account is password protect and it is advised to set up a strong password. You can maintain the safety of your financial assets on your end by not sharing your password with anyone.

2- Zelle nor your financial institution calls you asking for your password or authentication code that you receive on your phone or email. So if you receive such a call, please don’t share any information. This is sensitive information and can be use to access your account and make unauthorized payments resulting in your financial loss.

3- Change your security settings to enable multifactor authentication if your account supports it. When this setting is enabl, the identity of the sender is verified a second time using the authentication code.